Becky was wonderful to work with! She explained everything to us in such a way that we understood how a reverse mortgage works and which loans options were the best for us. We now have no mortgage payments.
Becky was so helpful. I am unable to drive and she was willing to come to my home. She made the experience very easy.
We really appreciate the professional services of our Reverse Mortgage counselor, Becky Koontz. She provided education to us about the requirements of a Reverse Mortgage. From the time that she took our application, she was in constant communication with us about what was needed to complete and update the application. She stayed on top of our application to keep it moving to completion and and closing. She has been a tremendous help throughout this process. [The staff] was also very helpful and provided valuable assistance. [It's] such a happy place and we love going there! They are so smart to have Becky Koontz as their reverse mortgage professional provider!!
Thank you Rebecca for your professionalism and understanding of our grave situation. Your kindness, availability to assist us by answering our questions and processing of the paperwork allowed my husband Michael peace of mind, knowing that I could remain in the home that he built for us as his impending passing approached. This was by far the best answer to a very difficult situation. I am truly happy to be living in "our" home, worry free!
I am so thrilled that I was able to sell my 2 story house and buy a newer more efficient one story home. With no house payment, I can enjoy life more and know that I can stay in my house for the rest of my life and be comfortable.